Damage Signal
Checkout or Booking Not Working
A critical revenue-blocking damage signal.
What Operators Usually See
Customers reach the checkout or booking page — and nothing happens. Payment fails. Forms error out. Submit button doesn't work. People want to buy. They have their card ready. But your system won't let them complete the transaction.
What This Usually Means
Usually payment processor configuration is broken, checkout code has errors after updates, API keys expired, or booking system isn't syncing with payment.
When This Happens
Usually after website platform updates, when payment processor API credentials expire, after switching hosts, or during high-traffic periods.
Related Disaster Pattern
Disaster Pattern
Checkout Not Converting
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